FAQ

Every jersey we sell is a premium fan-edition replica — crafted to match the look, feel, and quality of what you see on the pitch. We source directly from trusted manufacturers and put every piece through strict quality checks before it reaches you. For full details, visit our Authenticity Guarantee.

We recommend checking our Size Guide for detailed measurements. Football jerseys are designed with an athletic fit. If you prefer a relaxed fit, consider ordering one size up. Still unsure? Send us your height and build at jerseyfc.wink@gmail.com and we'll recommend the perfect size.

We offer worldwide shipping with two options:

• Standard tracked shipping: 7–14 business days — FREE to UK / EU / US / Canada / Asia
• Express tracked shipping: 5–10 business days — $10 USD

Orders are processed and dispatched within 1–2 business days. Delivery times may vary slightly based on your location and local customs processing. Visit our Shipping Info page for more details.

We offer a hassle-free 30-day return policy. If your jersey doesn't fit or you've changed your mind, return it in its original condition for a full refund or exchange — no questions asked. Head to our Returns & Exchanges page to start a return.

Once your order ships, you'll receive an email with a tracking number and link. You can also check your order status anytime on our Track My Order page using your order number and email address.

Yes — we ship worldwide with tracked DHL/FedEx shipping. UK, EU, US, Canada & Asia: 7–14 business days, FREE. Australia / New Zealand: 7–14 business days, $10 flat. Africa / South America / Middle East: 10–20 business days, $10 flat. Any customs or import duties for international orders are the buyer’s responsibility.

We accept all major payment methods including:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay

All transactions are secured with industry-standard encryption.

Select jerseys support customization with player names and numbers. If the option is available, you'll see it right on the product page. Want to check if a specific kit can be customized? Get in touch and we'll let you know.

We're sorry if that happens — it's rare, but we've got you covered. Email us at jerseyfc.wink@gmail.com within 48 hours of delivery with your order number and photos of the damage. We'll arrange a free replacement or full refund, whichever you prefer.

Absolutely! We offer special pricing for bulk orders — perfect for fan clubs, sports academies, or corporate events. Reach out to us at jerseyfc.wink@gmail.com with the details (quantity, teams, sizes) and we'll put together a custom quote for you.